01
Order Confirmed
Your CasaLune order is received and prepared for its next stage.
Shipping & Delivery
Delivery, Made Considered
Bringing CasaLune into your home should feel as considered as choosing the pieces themselves. Every order includes free shipping, with standard delivery in 3–5 calendar days.
Free shipping on every CasaLune product.
From Order to Home
A Clear Journey Home
A straightforward delivery experience keeps you informed from the moment your order is placed through its arrival.
02
Prepared With Care
Your selected pieces are readied for shipment and delivery.
03
On the Way
Follow available tracking information as your order moves toward you.
04
Arrives at Home
Standard delivery is completed within 3–5 calendar days.
A Simpler Standard
Free Shipping, Every Time
Shipping should not complicate the way you furnish your home. CasaLune includes standard shipping with every product, so the price you see is easier to understand from the beginning.
- Shipping Cost Free shipping is included on every CasaLune product.
- Order Minimum No minimum purchase amount is required to receive free shipping.
- Delivery Time Standard order delivery is 3–5 calendar days.
CasaLune Delivery Standard
What to Expect
Clear timing, straightforward shipping and support when you need it are built into the CasaLune experience.
Free
Shipping on Every Order
No shipping code, order threshold or separate promotion is required.
3–5
Calendar Day Delivery
Our standard order delivery window is three to five calendar days.
24/7
Customer Support
CasaLune support is available around the clock for delivery and order questions.
Before Delivery Day
Ready for Arrival
A little preparation can make the arrival of larger furniture and home pieces feel effortless. Review your space in advance and keep your order information nearby until everything is settled.
- Measure Access Check doors, hallways, stairs and room dimensions before larger pieces arrive.
- Clear the Area Prepare a safe, open route from the entrance to the intended room.
- Keep Details Retain your order information and packaging until you are satisfied with your purchase.
Delivery Questions
Answers Before Arrival
The essentials about shipping, timing, tracking and what happens after your order is placed.
How much does shipping cost? +
Shipping is free on all CasaLune products. There is no minimum purchase requirement for standard free shipping.
How long will my order take to arrive? +
Standard CasaLune order delivery is 3–5 calendar days.
Where can I check my order status? +
Use the CasaLune Track Your Order page to review available tracking information and the latest order status.
What if I need help with a delivery? +
CasaLune customer support is available 24 hours a day, 7 days a week. Have your order information available so our team can assist you efficiently.
Can I return an item after delivery? +
Eligible purchases can be returned or exchanged free of charge within 30 days.
Order Visibility
Track Every Step
Already placed your order? Review its latest available status in one place, or reach our support team if you need help with a delivery question.